Last updated: April 5, 2026
1. Introduction
Welcome to Tabtila ("we," "us," or "our"), operated by Mantiqi. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (tabtila.com), gifting portal (portal.tabtila.com), and mobile applications (collectively, the "Services").
2. Information We Collect
Account Information
When you create an account, we collect your full name, email address, phone number, date of birth, gender, city, and language preference.
Recipient Information
When you add loved ones, we collect their names, contact details, dates of birth (Gregorian and Hijri), delivery addresses, and gift preferences.
Order & Payment Information
When you make a purchase, we collect order details, delivery addresses, and transaction data. Payments are processed securely through Moyasar payment gateway — we do not store your credit card information.
Occasions & Reminders
We collect occasion information (birthdays, anniversaries, Eids) to send timely reminders and gift suggestions.
Usage Data
We automatically collect information about how you interact with our Services, including device type, browser type, IP address, and pages visited.
3. How We Use Your Information
- Process and deliver your gift orders
- Provide AI-powered personalised gift recommendations
- Send occasion reminders and notifications
- Facilitate giving and philanthropic transactions
- Improve our Services and user experience
- Communicate with you about your account and orders
- Comply with legal and regulatory requirements
4. Data Sharing
We do not sell your personal data. We may share your information with: delivery partners (to fulfill orders), Moyasar payment gateway (to process payments), verified NGO partners (for giving services, with your consent), and legal authorities (when required by Saudi law).
5. Data Security
We use industry-standard security measures to protect your data, including encryption, secure storage, and regular security audits. Your data is hosted on AWS servers in the Frankfurt region with full encryption in transit and at rest.
6. Your Rights
Under the Saudi Arabia Personal Data Protection Law (PDPL), you have the right to: access your personal data, correct inaccurate data, request deletion of your data, opt out of marketing communications, and request a copy of your data.
7. Cookies
We use essential cookies to maintain your login session and preferences (such as language and theme). We do not use third-party tracking cookies for advertising purposes.
8. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our Services.
Tabtila by Mantiqi — Jeddah, Saudi Arabia
