Privacy Policy

Last updated: April 5, 2026

1. Introduction

Welcome to Tabtila ("we," "us," or "our"), operated by Mantiqi. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (tabtila.com), gifting portal (portal.tabtila.com), and mobile applications (collectively, the "Services").

2. Information We Collect

Account Information

When you create an account, we collect your full name, email address, phone number, date of birth, gender, city, and language preference.

Recipient Information

When you add loved ones, we collect their names, contact details, dates of birth (Gregorian and Hijri), delivery addresses, and gift preferences.

Order & Payment Information

When you make a purchase, we collect order details, delivery addresses, and transaction data. Payments are processed securely through Moyasar payment gateway — we do not store your credit card information.

Occasions & Reminders

We collect occasion information (birthdays, anniversaries, Eids) to send timely reminders and gift suggestions.

Usage Data

We automatically collect information about how you interact with our Services, including device type, browser type, IP address, and pages visited.

3. How We Use Your Information

Process and deliver your gift orders
Provide AI-powered personalized gift recommendations
Send occasion reminders and notifications
Facilitate giving and philanthropic transactions
Improve our Services and user experience
Communicate with you about your account and orders
Comply with legal and regulatory requirements

4. Data Sharing

We do not sell your personal data. We may share your information with: delivery partners (to fulfill orders), Moyasar payment gateway (to process payments), verified NGO partners (for giving services, with your consent), and legal authorities (when required by Saudi law).

5. Data Security

We use industry-standard security measures to protect your data, including encryption, secure storage, and regular security audits. Your data is hosted on AWS servers in the Frankfurt region with full encryption in transit and at rest.

6. Your Rights

Under the Saudi Arabia Personal Data Protection Law (PDPL), you have the right to: access your personal data, correct inaccurate data, request deletion of your data, opt out of marketing communications, and request a copy of your data.

7. Cookies

We use essential cookies to maintain your login session and preferences (such as language and theme). We do not use third-party tracking cookies for advertising purposes.

8. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our Services.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@tabtila.com or call us at +966 59 605 9001.

Tabtila by Mantiqi — Jeddah, Saudi Arabia